Don't Look Now : Why does Donald Sutherland know Italian sometimes, but sometimes not?

Why does Donald Sutherland know Italian sometimes, but sometimes not?

He speaks to his employees/underlings in what seems like adequate Italian, but then seemingly isn't able to ask the hotel clerk whether he's seen his wife since she's returned from England.

Re: Why does Donald Sutherland know Italian sometimes, but sometimes not

He knows enough to get by but is not fluent.
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